If you are ever stuck and all else fails, ask the crowd – Google it! The Internet is an incredible library for information, and there is a good chance that someone else has already solved your problem, and put the solution online. For example, you might ask “how can I use my phone to connect my laptop to the Internet?”. This is a useful way to troubleshoot any issues.
Useful practice links:
Using a mouse: http://www.pbclibrary.org/mousing/mousercise.htm
Typing: http://www.typingclub.com
Here are links to sites mentioned in our training materials:
General Help & Resources
Federal Government Digital Literacy for Older Australians: https://beconnected.esafety.gov.au/
Telstra Tech Savvy Seniors: https://www.telstra.com.au/tech-savvy-seniors
Self-teach Videos: https://www.telstra.com.au/tech-savvy-seniors/start-learning
Australian Seniors Computer Clubs: http://www.ascca.org.au/
Go Digi: https://www.godigi.org.au/
The Digital Champions Network: https://www.digitalunite.com/
Learn My Way – UK Good Things Foundation: https://www.learnmyway.com/
Helping older people use the Internet
6 tips to help elderly people deal with technology: https://peopledevelopmentmagazine.com/2018/10/21/6-tips-to-help-elderly-people-deal-with-technology/
Helping older people gain digital confidence: https://www.ageuk.org.uk/information-advice/work-learning/technology-internet/helping-older-people-gain-digital-confidence/
E-safety
https://www.esafety.gov.au/esafety-information/games-apps-and-social-networking
Stay smart online: https://www.communications.gov.au/what-we-do/internet/stay-smart-online
Learn how to use popular websites
Things to consider for the main choices of device
PCs https://www.seniorsonline.vic.gov.au/news-opinions/video/Computing-Which-computer-is-right-for-me
Tablets; https://www.seniorsonline.vic.gov.au/news-opinions/video/Tablets-An-introduction-to-tablets
For older people who can get there, free and low cost courses are available at TAFE, Libraries, Broadband for Seniors’ Kiosks, NSW Tech Savvy Seniors, WEA, ACE
Internet Options:
Some general information is provided at the link below or more specific advice from Internet Providers.
https://digitalunite.com/guides/using-internet-0/connecting-internet/how-connect-internet
If there is more than one device in the house the client may be interested in a home network – see: https://www.seniorsonline.vic.gov.au/news-opinions/video/Home-networking-Overview-why-a-home-network
Videos (a small sample – there are lots more if you search)
Basics of the Desktop: https://www.youtube.com/watch?v=DwsKeoXOa9I
Basics of windows: https://www.youtube.com/watch?v=wPvguaEjTAU
Computer basics on Windows https://www.youtube.com/watch?v=e55EQ1xHYbI
Windows 7 basics https://www.youtube.com/watch?v=odLZiGf-6bY
Windows 10 basics https://www.youtube.com/watch?v=FZqKyhfD7-E
Touchscreen basics https://www.youtube.com/watch?v=MewousGaE_Y
Seniors as Web Users: https://www.nngroup.com/articles/usability-for-senior-citizens/
My Support for Seniors http://www.mys4s.com/
Tech enhanced Life https://www.techenhancedlife.com/
Living Connected 