Links to Resources

If you are ever stuck and all else fails, ask the crowd – Google it! The Internet is an incredible library for information, and there is a good chance that someone else has already solved your problem, and put the solution online. For example, you might ask “how can I use my phone to connect my laptop to the Internet?”. This is a useful way to troubleshoot any issues.

Useful practice links:

Using a mouse:


Here are links to sites mentioned in our training materials:

General Help & Resources

Federal Government Digital Literacy for Older Australians:

Telstra Tech Savvy Seniors:

Self-teach Videos:

Australian Seniors Computer Clubs:

Go Digi:

The Digital Champions Network:

Learn My Way – UK Good Things Foundation:

Helping older people use the Internet

6 tips to help elderly people deal with technology: 

Helping older people gain digital confidence:


Stay smart online:

Learn how to use popular websites

Things to consider for the main choices of device



For older people who can get there, free and low cost courses are available at TAFE, Libraries, Broadband for Seniors’ Kiosks, NSW Tech Savvy Seniors, WEA, ACE

Internet Options:

Some general information is provided at the link below or more specific advice from Internet Providers.

If there is more than one device in the house the client may be interested in a home network – see:

Videos (a small sample – there are lots more if you search)

Basics of the Desktop:

Basics of windows:

Computer basics on Windows

Windows 7 basics

Windows 10 basics

Touchscreen basics

Seniors as Web Users:

My Support for Seniors

Tech enhanced Life